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Product Information
I would like to see product comparison of SB100, Fusion, Fusion Deluxe and C400.
Does the FLAVIA® system require a lot of maintenance?
Does the FUSION™ Drinks Station have an automatic shut off if I’m not using it for a period of time?
Can I leave the FUSION™ on all of the time?
How hot are the drinks?
How quickly can I get a cup of FLAVIA® tea or coffee?
What is the FLAVIA FUSION™ Drinks Station?
Where can I buy the drinks and accessories and how much does it cost?
So a filterpack/a cup of my favorite beverage is going to cost me .44 cents. That seems expensive.
What makes FLAVIA® different from other one-cup systems?
How long is the warranty on my FLAVIA FUSION™ Drinks Station?
How long will my drinks stay fresh?
Do I have to use a certain kind of water?
How much water does the reservoir hold?
HAVE OTHER QUESTIONS?
Does the FLAVIA® system require a lot of maintenance?
No. The state-of-the-art FLAVIA®system, an innovation of Mars, Incorporated, is engineered for ease of use and unmatched reliability. With the self-contained Filterpack, there are no grounds to measure, filters to discard, or coffee pots to empty and clean, eliminating daily maintenance.
Does the FUSION™ drinks station have an automatic shut off if I’m not using it for a period of time?
Yes, the brewer does go into a sleep mode after 40 minutes of non-use. Touching any part of the FUSION drinks station will "wake it up".
Can I leave the FUSION™ on all of the time?
Yes - Because of the sleep mode, the FUSION will always be ready with minimum wait time.
How hot are the drinks?
180°-194° F (82°-92° C)
How quickly can I get a cup of FLAVIA® tea or coffee?
Most drinks are brewed in less than 35 seconds. Less than a minute for 2 pack specialty drinks.
What is the FLAVIA FUSION™ Drinks Station?
FLAVIA® is a brand of Mars, Inc., makers of M&M’s®, Snickers® and Milky Way®. It is a revolutionary way to make beverages at home. There are drinks for everyone, whatever their mood. This one appliance replaces your teapot, coffee maker, cappuccino machine and bean grinder. The unique Filterpack design brews direct from pack to cup, which means we can offer unlimited choices and each drink is truly your own with no crossover of flavor from previous drinks made.
Where can I buy the drinks and accessories and how much does it cost?
All FLAVIA® drinks are available on the website www.myflavia.com or you can order through the Call Center at 1-888-myflavia (1-888-693-5284). On average, they cost $.44 per Filterpack and can be purchased by the rail (includes approximately 20 Filterpacks) or by the case (includes approximately 100 Filterpacks of coffee, approximately 140 Filterpacks of tea). Orders arrive at your door in 1-4 days.
So a filterpack/a cup of my favorite beverage is going to cost me .44 cents. That seems expensive.
Compared to coffeehouse beverages, the drinks that you create with the FLAVIA Fusion™ are a fraction of the price. In fact, statistics show that your coffee shop habit costs over $2,000 a year. Not to mention the price of gas just to get to the coffee shop.
What makes FLAVIA® different from other one-cup systems?
It’s simple: the unique Brew-by-Pack technology. Each FLAVIA® Filterpack brews directly from pack to cup. So each drink is pure, fresh and untainted from the previous brew. This means no mess and no cleanup needed. Most important, your French Roast doesn’t taste like her Japanese Green Tea and vice versa. In addition, FLAVIA® has the broadest range of products to include 14 blends of coffee, 9 types of tea, hot choco, mochaccino, cappuccino, chococcino, latte, and iced drinks! In addition, you can only get the signature Milky Way® Swirl drink with the FLAVIA Fusion™.
How long is the warranty on my FLAVIA FUSION™ Drinks Station?
The FLAVIA Fusion™ comes with a one-year warranty, which covers mechanical and electrical breakdown. Since all of the brewing is done inside the Filterpack, issues with your FLAVIA Fusion™ drinks station should be minimal.
How long will my drinks stay fresh?
The FLAVIA® Filterpack is hermetically sealed from light and air to provide freshness in every drink. Each Filterpack has a suggested "Best Before" date on it. The average shelf-life for Filterpacks is 9–12 months. Remember you only order when you need more and the product is shipped directly from us!
Do I have to use a certain kind of water?
We recommend filtered drinking water only for the Fusion. There is a removable water filter that we recommend changing every 2 to 3 months or 250 drinks. The SB100 has 2 filters and should be changed once a year.
How much water does the reservoir hold?
The water reservoir holds enough water to brew six 8 oz. cups of water. That’s 48 oz. of water.

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